Product Cancellation: We understand that plans can change, and you might need to cancel your order. You can cancel your hula hoop order before it has been dispatched. To request a cancellation, please contact our customer support team. Unfortunately, we cannot accept cancellations after the product has been dispatched.
Class Cancellation: Please note that we do not offer refunds for online hula hoop class payments. However, if you need to cancel your enrolment, we can accommodate you in the next available batch one time. To request a class reschedule, contact our customer support team.